Tannin
Storage? I am Storage!
I have a client that runs Netscape 7.1 as their standard browser and email client. (Yeah, yeah, but at least I got them weaned off Outbreak and Microsoft Internet Infector, and Netscape 7.x is, if you ignore the added crap, really Mozilla 1.x.)
They have quite a few machines and this problem applies to only one of them ..... yup ... the one belonging to the Managing Director. (How did you guess?)
Everything works normally except that when he opens an email with an attachment and then double-clicks on the attachment to open the (e.g.) word document, it brings up a file "save as" box and wants to save the file. Once it's done that, it opens just fine.
Another techie has look at at this one and gone away scratching his head, so it would be a real feather in my cap if I could solve it. If it's at all possible, I want to avoid the brute force approiaches (uninstall, reinstall, all that stuff) and we want to preserve the existing emails and address books and stuff.
All we want to be able to do is open attachments in the normal way: double-click and it goes straight into Word (or whatever.)
PS: You can right-click and select "open" and it still does the same thing.
PPS: I had a half-hearted hunt through the registry but didn't find anything that stuck out like dog's whatnames.
They have quite a few machines and this problem applies to only one of them ..... yup ... the one belonging to the Managing Director. (How did you guess?)
Everything works normally except that when he opens an email with an attachment and then double-clicks on the attachment to open the (e.g.) word document, it brings up a file "save as" box and wants to save the file. Once it's done that, it opens just fine.
Another techie has look at at this one and gone away scratching his head, so it would be a real feather in my cap if I could solve it. If it's at all possible, I want to avoid the brute force approiaches (uninstall, reinstall, all that stuff) and we want to preserve the existing emails and address books and stuff.
All we want to be able to do is open attachments in the normal way: double-click and it goes straight into Word (or whatever.)
PS: You can right-click and select "open" and it still does the same thing.
PPS: I had a half-hearted hunt through the registry but didn't find anything that stuck out like dog's whatnames.
