Windows 10 on my sister's Lenovo E585 suddenly stopped accepting her password.
The Windows login recovery security questions have changed, as well, to ones that I don't remember choosing.
I thought maybe the input language had changed but it has not.
She was running as an administrator with full privileges. :/
Does this sound like a malware attack?
I figured I'd try Ophcrack, so I downloaded the ISO and 'burned' it to a USB flash drive but it wouldn't boot unless I changed the BIOS startup options to 'Legacy' mode, and even then it failed to load past the splash screen citing not enough memory, regardless of what mode I try to launch.
I'm thinking of trying Offline NT Password & Registry Editor but that won't crack the password; rather it will wipe it out, and I'd like to see what the new password is in the event that it gives me some insight as to what the core issue is.
Are there any other tools I can try?
The Windows login recovery security questions have changed, as well, to ones that I don't remember choosing.
I thought maybe the input language had changed but it has not.
She was running as an administrator with full privileges. :/
Does this sound like a malware attack?
I figured I'd try Ophcrack, so I downloaded the ISO and 'burned' it to a USB flash drive but it wouldn't boot unless I changed the BIOS startup options to 'Legacy' mode, and even then it failed to load past the splash screen citing not enough memory, regardless of what mode I try to launch.
I'm thinking of trying Offline NT Password & Registry Editor but that won't crack the password; rather it will wipe it out, and I'd like to see what the new password is in the event that it gives me some insight as to what the core issue is.
Are there any other tools I can try?