CougTek
Hairy Aussie
I'm finalizing the cleanup of an infested computer. I had to disabled everything with msconfig and do a chkdsk /r before being able to install anything. I passed MalwareBytes, Superantispyware, Spysweeper, Spybot S&D, Adaware 2008 and Avira Antivir. I removed every temporary files I could find and passed Ccleaner too. The Windows XP license the customer installed is unfortunately not genuine and the system refuses to boot in safe mode, although it boots ok in normal mode. I removed all old Java installations and installed the last available version (6 update 10).
All the above steps are the usual routine I perform on infected systems. This one though, still has two IEXPLORER.EXE process starting at logon for one of the user accounts (the remaining two are ok). One of the process uses a lot of RAM (often more than 120MB) and the other uses less than 10MB. All the anti-malware tools I use show no remaining spyware, but a rogue IEXPLORER.EXE process at startup is a clear sign that at least one crap is still hidden somewhere.
The only thing I still haven't used is Smithfraudfix, but I doubt it will do the trick (and it is a lot more effective in safe mode anyway). I do not want to reinstall Windows because I almost always refuse to re-install a pirated copy of Windows for legal reasons.
Google didn't help much.
I'm out of ideas.
All the above steps are the usual routine I perform on infected systems. This one though, still has two IEXPLORER.EXE process starting at logon for one of the user accounts (the remaining two are ok). One of the process uses a lot of RAM (often more than 120MB) and the other uses less than 10MB. All the anti-malware tools I use show no remaining spyware, but a rogue IEXPLORER.EXE process at startup is a clear sign that at least one crap is still hidden somewhere.
The only thing I still haven't used is Smithfraudfix, but I doubt it will do the trick (and it is a lot more effective in safe mode anyway). I do not want to reinstall Windows because I almost always refuse to re-install a pirated copy of Windows for legal reasons.
Google didn't help much.
I'm out of ideas.