Yeah. Never got anyone. After two hours my MBNA CSR's shift ended. MBNA upped my credit limit so I could just run the order again. If Newegg doesn't manage to overnight this I am declaring fatwa on all of La Puenta, California.
Thing is, I've called Newegg before and gotten a human being on the second ring.
We dug up their administrative office numbers. Called those, we were on hold the whole time there, too.
My CSR dug up the BBB contact person's phone number, called that.
And then found got what we think is his home number and called THAT.
Whole story: I had to make a large order from newegg. Like $10k large. All my "regular" credit cards have limits that are substantially lower than that (on purpose), but MBNA just gave me a shiny new gold card which can handle that amount.
I tried using it, and it turns out they had a typo in my address, so they declined my card.
... and newegg never bothered to tell me that. So I found out the order was cancelled this morning, so I ordered it again, with Next Day Rush shipping.
Now the stuff I need is time-critical. I need it TOMORROW (and, as far as things go, I can't find anyplace else that stocks all the stuff I want, for anything near the same price). And I wanted to just have someone re-run my card.
But I can't. Because there is no one to tell.
So now I have two orders on my brand new card that total something like $23k, and the bank is telling me not to cancel my first order because, in the four hours between those two orders, the pricing on the parts went up a total of almost $600, and I should dispute that.
Fucking around with this is all I've done all day.
