CougTek
Hairy Aussie
Hi,
I sold a Motorola SM56 PCI modem to a customer. It installed fine and Windows reconized it and accepted the drivers without a hick. But when I tried to dial any phone number with it, I always get an error message like what there's no tonality detected on the line by the modem. Problem is : the phone line is just fine. I can even plug a phone in the modem and make a phone call.
The only odd problem I get in Windows when browsing the modem properties is a message telling me that it doesn't have any hardware ID. First time I see that. Everything else is fine. I use it on a different COM than the mouse, I tried to plug it in another PCI slot, I uninstalled and reinstalled the driver several times and I also changed a few other parameters to no avail.
Anyone else ever had a similar problem?
BTW, it is used in a Win98 system, but somehow, I don't think the OS is the cause of the problem. The motherboard is using the VIA PLE133 chipset that is working very well otherwise. And I have the latest available version of the modem's driver.
I sold a Motorola SM56 PCI modem to a customer. It installed fine and Windows reconized it and accepted the drivers without a hick. But when I tried to dial any phone number with it, I always get an error message like what there's no tonality detected on the line by the modem. Problem is : the phone line is just fine. I can even plug a phone in the modem and make a phone call.
The only odd problem I get in Windows when browsing the modem properties is a message telling me that it doesn't have any hardware ID. First time I see that. Everything else is fine. I use it on a different COM than the mouse, I tried to plug it in another PCI slot, I uninstalled and reinstalled the driver several times and I also changed a few other parameters to no avail.
Anyone else ever had a similar problem?
BTW, it is used in a Win98 system, but somehow, I don't think the OS is the cause of the problem. The motherboard is using the VIA PLE133 chipset that is working very well otherwise. And I have the latest available version of the modem's driver.