[NEWS] - SPAM cost 874$/year per employee

CougTek

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Unsolicited commercial e-mail costs U.S. companies $874 per employee per year in lost productivity, according to a report released yesterday from independent research company Nucleus Research Inc.

The report, titled "Spam: The Silent ROI Killer," details the results of interviews with employees and IT administrators at 76 U.S. companies. The $874 figure is based on an hourly pay of $30 and a work year of 2,080 hours, Nucleus said...


Other findings of the report include the following:


Companies lose approximately 1.4% of the annual productivity of each employee because of spam.

The average employee receives 13.3 spam messages each day.

Employees spend, on average, 6.5 minutes per day managing spam

News source

Submitted by Blakerwry
 

e_dawg

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6.5 minutes a day managing spam? That's it? Hardly a problem. That's nothing compared to the amount of time they spend managing forwards (jokes, funnies, disgusting/freaky pics/links, etc.), personal e-mails, doing personal chores, surfing the web, watching their stock portfolio, checking the sports scores, managing their sports pools, personal phone calls, gossip at the water cooler, flirting, complaining about the boss, daydreaming about the opposite sex/computers/cars/traveling, etc.
 

e_dawg

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And besides, clearly, 6.5 minutes a day managing spam is clearly excessive for the amount of spam people actually receive. 6.5 minutes to manage 13.3 spam messages? It takes 30 seconds to delete each e-mail? How slow are these people? Do they actually read each one?
 

CougTek

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And the 30$ per hour salary avrage leaves me sceptical. Bullshit that it's the average salary office people earn in the States. Make this ~16$, 20$ max. and I'll start to pay attention to the numbers.
 

jtr1962

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I think the $30 figure comes from what the employee actually costs the employer. A friend of mine who owns a business and has no health insurance for his employees said that right off you add about 50% to the actual hourly salary for matching Social Security, unemployment insurance, disability insurance, and a few other mandatory taxes. You also need to account for the fact that the employee is paid for 8 hours but has at least 30 minutes for lunch(usually an hour) and 20-30 minutes for breaks out of that eight hours. It goes up further if the employee has health insurance, paid holidays, paid vacation, and other fringe benefits. I have no problem believing that an office worker whose wages are $15/hour actually costs the company $30 for every hour of production, and this is assuming they are actually working when they're supposed to be instead of goofing off.

A little interesting tidbit which shows how padded most jobs are is the fact that I do in 2-3 hours working at home the same work that used to take me a full day on site. This just shows how motivated workers can be when they are paid on production rather than per hour. While I wasn't in the habit of goofing off, breaks, lunches, phone calls, meetings, and other such nonsense tend to erode the work schedule. This is addition to the fact that I was about 50% less efficient during the hours that I was required to work(8 AM-4:30PM). I'm just not a morning person at all.

On another note I really don't see why most employees even need Internet access or an email address for their job. Unless you have a job with direct customer contact it isn't 100% necessary. The same friend I mentioned above once complained to me how his employees wasted a good portion of the workday looking at porno when they were supposed to be repairing things. I did the same job these people did just fine without a computer or Internet access.
 
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