Seagate Retail - Not!

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
17,497
Location
USA
I noticed than some of my retail-boxed Seagate hard drives are labeled for OEM distribution and to contact OEM for information or support. Is this normal? The drives were purchased through a major, legit retailer, and the S/N on the drive labels matches those on the boxes (ST310005N1A1AS-RK).
 

Stereodude

Not really a
Joined
Jan 22, 2002
Messages
10,865
Location
Michigan
Call Seagate and ask?

What does their website show for the warranty if you put in the serial number?
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
17,497
Location
USA
One of them is warranted through June 4, 2013. It has been a while since I bought a retail Seagate drive. The box no longer has a Seashell. The anti-static bag is not heat-sealed, but has a tape label indicating that the contents are made in the Thailand. The retail WD SATA cables do not fit in the Seagate, yet the retail Seagate cable fits in the WD drive. Weird.
 

e_dawg

Storage Freak
Joined
Jul 19, 2002
Messages
1,903
Location
Toronto-ish, Canada
Looks like you were scammed a bit there. I say "a bit" because you actually got the same product, but not a true retail drive box, which usually costs more. If you paid for OEM drives and got retail instead, that's okay. But you're "losing out" a bit if you paid for retail drives and got OEM instead...
 

P5-133XL

Xmas '97
Joined
Jan 15, 2002
Messages
3,173
Location
Salem, Or
I noticed than some of my retail-boxed Seagate hard drives are labeled for OEM distribution and to contact OEM for information or support. Is this normal? The drives were purchased through a major, legit retailer, and the S/N on the drive labels matches those on the boxes (ST310005N1A1AS-RK).

Who was the "major, legit retailer"?
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
17,497
Location
USA
Looks like you were scammed a bit there. I say "a bit" because you actually got the same product, but not a true retail drive box, which usually costs more. If you paid for OEM drives and got retail instead, that's okay. But you're "losing out" a bit if you paid for retail drives and got OEM instead...

The box is retail. It is the drives that are labeled OEM. I wonder if Seagate labeled too many drives for OEM and then decided to use them for retail purposes.
 

LunarMist

I can't believe I'm a Fixture
Joined
Feb 1, 2003
Messages
17,497
Location
USA
Yes. The retail Seagate drives are now packaged in the plastic suspension type of box, which does not need a Seashell. A few years ago wasn't the retail drive sold in a foam-lined box with the Seashell?
 
Top