Buck
Storage? I am Storage!
I'm not sure if this has already been mentioned, but this is what I was emailed today from Microsoft:
Windows SharePoint Services and Windows Small Business Server 2003 Installation Update
Updated: December 12, 2003
Summary
Microsoft has discovered an issue that affects installations and upgrades of Windows Small Business Server 2003 performed after November 24, 2003. This issue is specific to Windows SharePoint™ Services which is included in Windows Small Business Server 2003.
This Issue Affects Customers in the Following Scenarios
If your installation of Windows Small Business Server 2003 is affected, you will experience the following symptoms.
During the Intranet component portion of Windows Small Business Server 2003 Setup, the following error message may appear: "An error occurred while installing Windows SharePoint Services and creating your intranet site."
Additionally, the following error message appears when you browse to the internal Web site at http://companyweb/: "You are not authorized to view this page. You might not have permission to view this directory or page using the credential you supplied."
Resolution
The issue can be resolved in one of the following ways.
Customers impacted by this issue
• Download and install the update from the Microsoft Download Center.
Customers who purchased Windows Small Business Server 2003 prior to February 1, 2004
• Order a replacement for Windows Small Business Server 2003 Disc 3. You must replace the existing Windows Small Business Server 2003 Disc 3 with an updated disc to prevent this issue from recurring when you reinstall the product. A replacement Disc 3 will be available on December 17, 2003, at no cost, to all customers who purchased Windows Small Business Server 2003 prior to February 1, 2004. Please check back then.
Frequently Asked Questions
Q. Why are some users unable to access the internal Web site even after installing the update?
A. If you added users to your Windows Small Business Server network before installing the update, open the Users taskpad in Server Management, and then run the Change User Permissions Wizard to grant the appropriate users' access to your company's internal Web site (http://companyweb).
Q. Why am I not able to view the internal Web site from the Internet after installing the update?
A. If you published your company's internal Web site to the Internet before installing the update, you must run the Configure E-mail and Internet Connection Wizard again after installing the update to publish the Web site to the Internet.
Q. I installed Windows Small Business Server prior to November 24, 2003. Do I need to get the update?
A. Not if you either installed Windows Small Business Server 2003 prior to November 24, 2003, or used the manual workaround published by Microsoft. However, if you plan to make major configuration changes to Windows SharePoint Services, such as creating a new top-level Web site or an extranet, you should apply the update.
Q. I installed Windows Small Business Server prior to November 24, 2003. Do I need to order a replacement Disc 3?
A. Yes, you will need to request a replacement for your Disc 3.
Q. How do I know if I already have the update?
A. To verify that the Windows Server 2003 Hotfix Q832880 is installed:
1. Click Start, click Control Panel, and then open Add or Remove Programs.
2. Under installed programs, search for the Windows Hotfix Q832880.
Q. Where can I get more information about this issue?
A. The issue is specific to Windows SharePoint Services. For additional information, see Knowledge Base article 833019.
Q. I am System Builder. How does this issue affect me?
A. You will need to re-create your master image with the updated Disc 3. Alternatively, you may update the master image with the update (using the download) and ship the new Disc 3 to the customer.
Windows SharePoint Services and Windows Small Business Server 2003 Installation Update
Updated: December 12, 2003
Summary
Microsoft has discovered an issue that affects installations and upgrades of Windows Small Business Server 2003 performed after November 24, 2003. This issue is specific to Windows SharePoint™ Services which is included in Windows Small Business Server 2003.
This Issue Affects Customers in the Following Scenarios
If your installation of Windows Small Business Server 2003 is affected, you will experience the following symptoms.
During the Intranet component portion of Windows Small Business Server 2003 Setup, the following error message may appear: "An error occurred while installing Windows SharePoint Services and creating your intranet site."
Additionally, the following error message appears when you browse to the internal Web site at http://companyweb/: "You are not authorized to view this page. You might not have permission to view this directory or page using the credential you supplied."
Resolution
The issue can be resolved in one of the following ways.
Customers impacted by this issue
• Download and install the update from the Microsoft Download Center.
Customers who purchased Windows Small Business Server 2003 prior to February 1, 2004
• Order a replacement for Windows Small Business Server 2003 Disc 3. You must replace the existing Windows Small Business Server 2003 Disc 3 with an updated disc to prevent this issue from recurring when you reinstall the product. A replacement Disc 3 will be available on December 17, 2003, at no cost, to all customers who purchased Windows Small Business Server 2003 prior to February 1, 2004. Please check back then.
Frequently Asked Questions
Q. Why are some users unable to access the internal Web site even after installing the update?
A. If you added users to your Windows Small Business Server network before installing the update, open the Users taskpad in Server Management, and then run the Change User Permissions Wizard to grant the appropriate users' access to your company's internal Web site (http://companyweb).
Q. Why am I not able to view the internal Web site from the Internet after installing the update?
A. If you published your company's internal Web site to the Internet before installing the update, you must run the Configure E-mail and Internet Connection Wizard again after installing the update to publish the Web site to the Internet.
Q. I installed Windows Small Business Server prior to November 24, 2003. Do I need to get the update?
A. Not if you either installed Windows Small Business Server 2003 prior to November 24, 2003, or used the manual workaround published by Microsoft. However, if you plan to make major configuration changes to Windows SharePoint Services, such as creating a new top-level Web site or an extranet, you should apply the update.
Q. I installed Windows Small Business Server prior to November 24, 2003. Do I need to order a replacement Disc 3?
A. Yes, you will need to request a replacement for your Disc 3.
Q. How do I know if I already have the update?
A. To verify that the Windows Server 2003 Hotfix Q832880 is installed:
1. Click Start, click Control Panel, and then open Add or Remove Programs.
2. Under installed programs, search for the Windows Hotfix Q832880.
Q. Where can I get more information about this issue?
A. The issue is specific to Windows SharePoint Services. For additional information, see Knowledge Base article 833019.
Q. I am System Builder. How does this issue affect me?
A. You will need to re-create your master image with the updated Disc 3. Alternatively, you may update the master image with the update (using the download) and ship the new Disc 3 to the customer.
