Download speed test from our server

[Handruin]

Could a few people download the following tiff image and let me know what your average KB/s (or MB/s if you have a fast connection?

http://www.handruin.com/public-image/squirrel.tiff

The file is 23.5 MB (24,684,208 bytes) in size. I'm noticing serious speed issues on the download and I want to know if it's comcast, or the data center.

I'm getting between 30-40 KB/sec at the moment.

 

[MaxBurn]

It started out real strong at 240KB/s and then dropped to the 120-180 range but was bouncing all over that range, not too steady.

Verizon DSL at (Down/Up) 3360 KBits/Sec by 864 KBits/Sec says my modem.

 

[timwhit]

Around 70KB/s.

I am on a 10Mbit line, so that is quite slow compared with my usual speeds.

 

[Handruin]

A few days ago I posted a comment on their message boards regarding my dismal download speeds and the owner and staff ran some tests only to come back with something in the range of 450-500 KB/s from their own ISP's. Much like MaxBurn commented on, my speeds seem to jump around a lot which tells me there is some massive congestion somewhere closer to them, but maybe at a level that doesn't affect everyone. Tim, I'm on a 6Mbit line and it's also very slow for me. But I also wasn't ruling out comcast for being a bunch of fruitcakes with their service quality.

I just can't figure out where the bottle neck is. Our hosting company has changed owners and all I ever read these days on their message boards are people leaving/complaining. Other than this current issue we haven't had any serious problems in the past few months so I wasn't eager to run out the door... I was hoping to have moved out of my house by now. I've seriously been thinking about getting the business level FIOS and hosting this myself. It's just an idea I've been throwing around.

 

[Clocker]

Bounces around from 35-55 KB/sec. using my 4Mbit connection.

 

[P5-133XL]

I'm getting 22.5 KB/s on a 8 Mbps Comcast connection.

Just as a side note. I had to restart it three times because twice it immediately finished at around 200k.

 

[Handruin]

OK, I think that's enough to show a problem with the data center/host rather than just my ISP.

 

[Handruin]

If anyone else wouldn't mind trying the test, it will give me more information to pass along. At least with this I know we have a nice variety of folks from all over the place trying the same test.

 

[LunarMist]

The squirrel is overexposed and too blue, but file download was normal a couple of hours ago. I have a slow line only 88-90KB/sec anyway.

 

[Handruin]

I think I tweaked it a bit too much. I have another sample of it that might have some better colors. The exposure would be from the camera. I used the AV setting to adjust via aperture. The day was overcast/gray and drizzling.

I have the hosting company looking into the NOC for some issues. They are not seeing any transfer problems and they're getting 400-500+ KB/sec trasnfer rates.

 

[Handruin]

Would anyone that noticed slow transfer speeds be willing to send me a tracert via PM. They still claim there is no problem, and I'd like to give them a few sample tracert's to show the problem isn't just with my ISP.

 

[Mercutio]

I'm downloading at an average of 30kB/sec over a 6Mbit cable line that really isn't being used at all, otherwise. I'd call that pathetic.

I'd send a Traceroute, but Comcast has had ICMP blocked on my cable segment for the last several months.

 

[Handruin]

I just ran a test off a linux VM using wget from work with a very fast result! This isn't consistent with the performance we're seeing.

Resolving www.handruin.com... done.
Connecting to www.handruin.com[69.57.180.99]:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 24,684,208 [image/tiff]

100%[====================================>] 24,684,208 4.24M/s ETA 00:00

10:41:18 (4.24 MB/s) - `squirrel.tiff' saved [24684208/24684208]

 

[jtr1962]

I got 359 KB/sec. Roadrunner recently upgraded from 5 Mb/sec to 7 Mb/sec. In other words, the download should have been ~800 KB/sec. I still seem to be getting better speeds than everyone else here though.

 

[ddrueding]

I'm getting a whopping 9.6-28KB/s! Woohoo! ETA 30 mins!

11:00AM PST

C:\>tracert storageforum.net

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    12 ms     9 ms     *     GE-2-3-ur02.santaclara.ca.sfba.comcast.net [68.87.198.141]
  4    11 ms     9 ms     *     10g-9-3-ur01.santaclara.ca.sfba.comcast.net [68.87.192.25]
  5     9 ms     9 ms     *     10g-9-3-ur02.sanmateo.ca.sfba.comcast.net [68.87.192.21]
  6    11 ms     *       10 ms  10g-9-3-ur01.sanmateo.ca.sfba.comcast.net [68.87.192.17]
  7     9 ms     *       12 ms  10g-9-4-ur02.dalycity.ca.sfba.comcast.net [68.87.192.13]
  8    11 ms     *       10 ms  10g-9-3-ur01.dalycity.ca.sfba.comcast.net [68.87.192.1]
  9    35 ms     *       13 ms  10g-8-2-ar01.sfsutro.ca.sfba.comcast.net [68.87.192.6]
 10    13 ms    13 ms     *     10g-8-1-ar01.oakland.ca.sfba.comcast.net [68.87.226.2]
 11    14 ms    11 ms    11 ms  68.87.226.134
 12    40 ms    32 ms    33 ms  te-0-7-0-0-cr01.sacramento.ca.ibone.comcast.net[68.86.84.45]
 13    34 ms    45 ms    33 ms  te-0-0-0-0-cr01.losangeles.ca.ibone.comcast.net[68.86.84.50]
 14    37 ms    34 ms    33 ms  64.215.30.202
 15   211 ms    95 ms   215 ms  64.215.30.201
 16   166 ms   167 ms    98 ms  NLAYER.ge1-4.ar2.EWR2.gblx.net [64.215.25.238]
 17   100 ms    97 ms    98 ms  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.31.95.82]
 18   123 ms    99 ms   100 ms  65.98.0.211
 19   112 ms    93 ms    96 ms  dns30.dizinc.com [69.57.180.83]

Trace complete.

C:\>

 

[theSwede]

Pretty good speed from Sweden.

C:\>curl http://www.handruin.com/public-image/squirrel.tiff > squirrel.tiff
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 23.5M  100 23.5M    0     0   480k      0  0:00:50  0:00:50 --:--:--  496k

C:\>tracert www.handruin.com

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  172.16.31.1
  2    10 ms     9 ms    12 ms  10.2.10.185
  3     9 ms     9 ms    11 ms  62.119.217.45
  4    23 ms    24 ms    24 ms  ge-0-0-0.no-oslms001-pe-1.tu.telenor.net [212.105.101.98]
  5    25 ms    23 ms    24 ms  nb03b11-ge1-0-1.nb.telenor.net [217.70.229.113]
  6   112 ms   113 ms   112 ms  nb10b11-pos4-0.nb.telenor.net [217.70.227.46]
  7   111 ms   111 ms   112 ms  nyiix.TenGig1-2.ar1.nyc3.us.nlayer.net [198.32.160.53]
  8   113 ms   113 ms   112 ms  po1.ar1.nyc3.us.nlayer.net [69.31.95.130]
  9   112 ms   112 ms   112 ms  tge1-4.ar1.ewr1.us.nlayer.net [69.31.95.157]
 10   115 ms   113 ms   115 ms  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.31.95.82]
 11   113 ms   112 ms   113 ms  65.98.0.211
 12   114 ms   113 ms   113 ms  69.57.180.99

Trace complete.

 

[Handruin]

DD, what's your normal ISP speed like? Is that abnormal for your other downloads?

 

[jtr1962]

Results for my traceroute:

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     6 ms     5 ms     5 ms  10.48.0.1
  3     6 ms     6 ms     8 ms  gig0-3-nycmnyu-ubr9.nyc.rr.com [24.29.113.149]
  4     8 ms     6 ms     8 ms  ge2-1.nycmnyu-rtr1.nyc.rr.com [24.29.104.189]
  5     5 ms     7 ms     8 ms  pos1-0-nycmnyl-rtr2.nyc.rr.com [24.29.98.25]
  6    17 ms     6 ms     7 ms  24-29-113-49.nyc.rr.com [24.29.113.49]
  7    14 ms     9 ms     7 ms  tenge8-1-0.nycmnya-rtr2.nyc.rr.com [24.29.119.130]
  8     *        *       11 ms  tenge-3-0-0.nycsnyoo-rtr1.nyc.rr.com [24.29.119.114]
  9     8 ms     9 ms     8 ms  te-3-2.car3.NewYork1.Level3.net [64.156.82.81]
 10     9 ms    10 ms    13 ms  ge-6-0-0-53.gar3.NewYork1.Level3.net [4.68.97.68]
 11     *        *        *     Request timed out.
 12    30 ms    31 ms    29 ms  aer1-ge-4-2.newyork.savvis.net [204.70.193.46]
 13    12 ms    11 ms    19 ms  fortressitx.NewYork.savvis.net [206.24.195.134]

 14    15 ms     8 ms    16 ms  65.98.0.97
 15    10 ms     9 ms    16 ms  65.98.0.211
 16    10 ms     9 ms    12 ms  dns30.dizinc.com [69.57.180.83]

Trace complete.

 

[ddrueding]

Not really sure. It's comcast (cable) and I just got it about 4 days ago. I'll test it right now.

download.com = 250KB/s
microsoft.com = 380KB/s

so, no...not really.

I just tested the squirrel again, about 20KB/s

 

[Mercutio]

Comcast issue, maybe?

 

[MaxBurn]

Pretty much same results speed wise today.

C:\Documents and Settings\ME>tracert www.handruin.com

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.2.1.1
  2   154 ms    29 ms    28 ms  10.20.1.1
  3    60 ms    60 ms    88 ms  at-4-2-0-1711.CORE-RTR2.MAN.verizon-gni.net [130.81.10.69]
  4    38 ms    38 ms    38 ms  130.81.20.118
  5    42 ms    39 ms    38 ms  so-0-3-0-0.BB-RTR2.NWRK.verizon-gni.net [130.81.7.190]
  6    56 ms    76 ms    89 ms  so-7-0-0-0.PEER-RTR1.NWK80.verizon-gni.net [130.81.17.159]
  7    39 ms    39 ms    39 ms  ge3-7.ar1.ewr1.us.nlayer.net [69.31.94.21]
  8   156 ms   165 ms    84 ms  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.31.95.82]
  9    40 ms    39 ms    39 ms  65.98.0.211
 10    39 ms    40 ms    40 ms  69.57.180.99

Trace complete.

C:\Documents and Settings\ME>

 

[ddrueding]

My tracert clears comcast before it hits traffic. It's already in the 64.x.x.x subnet before it spikes.

 

[timwhit]

I am not on Comcast. I use RCN. I tried it from work as well and it was in the 30KB range throughout the download.

Here is my tracert from home on my RCN connection:

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:

  1   149 ms    15 ms     7 ms  172.30.48.1
  2    25 ms    17 ms    11 ms  mart-gw.chi-mart.il.cable.rcn.net [207.229.191.129]
  3    11 ms    13 ms    18 ms  ge1-0-2.core1.chsl.il.rcn.net [207.172.19.45]
  4    79 ms    96 ms    66 ms  pos5-0.core3.sfrn.ca.rcn.net [208.59.95.98]
  5    79 ms    81 ms    78 ms  ge4-0.core4.sfrn.ca.rcn.net [208.59.255.19]
  6    75 ms    76 ms    74 ms  pos4-0.core2.eqx1.ca.rcn.net [208.59.94.126]
  7    91 ms    74 ms    81 ms  ge2-0.border2.eqx1.ca.rcn.net [208.59.251.117]
  8    77 ms    71 ms    77 ms  so-7-0-1.mpr1.lax9.us.above.net [64.125.12.41]
  9    74 ms    76 ms    86 ms  so-3-0-0.mpr2.lax9.us.above.net [64.125.31.102]

 10   106 ms   150 ms   104 ms  so-5-1-0.mpr1.iah1.us.above.net [64.125.29.98]
 11     *      112 ms   111 ms  so-4-0-0.cr1.dfw2.us.above.net [64.125.29.22]
 12   118 ms   108 ms   107 ms  so-1-0-0.cr2.dfw2.us.above.net [64.125.29.190]
 13   278 ms   134 ms   147 ms  so-5-3-0.cr2.dca2.us.above.net [64.125.28.69]
 14   150 ms   139 ms   149 ms  so-6-0-0.mpr2.iad1.us.above.net [64.125.28.130]

 15   145 ms   143 ms   146 ms  so-2-0-0.cr2.lga1.us.above.net [64.125.28.66]
 16   140 ms   143 ms   144 ms  64.125.27.242.available.above.net [64.125.27.242]
 17   560 ms   146 ms   142 ms  so-1-0-0.mpr1.lga1.us.above.net [64.125.27.150]

 18    91 ms    89 ms    87 ms  64.124.176.13.rtr.n349.net [64.124.176.13]
 19   195 ms   102 ms   106 ms  65.98.0.97
 20    93 ms    89 ms   111 ms  65.98.0.211
 21    92 ms   159 ms    98 ms  dns30.dizinc.com [69.57.180.83]

Trace complete.

 

[Mercutio]

At home, different cable segment, 26.1kb/sec.

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:

  1     2 ms    <1 ms    <1 ms  192.168.1.1
  2     6 ms     5 ms     5 ms  73.55.216.1
  3     8 ms     *        8 ms  ge-1-44-ur01.griffith.in.chicago.comcast.net [68
.86.116.137]
  4     9 ms    12 ms    11 ms  10g-8-3-ur02.griffith.in.chicago.comcast.net [68
.87.230.142]
  5    14 ms     *        8 ms  68.87.229.90
  6     9 ms    10 ms     *     10g-8-3-ur02.hammond.in.chicago.comcast.net [68.
87.230.150]
  7     9 ms     8 ms     *     68.87.229.98
  8    15 ms     8 ms    10 ms  68.87.231.254
  9    10 ms    10 ms     8 ms  12.116.16.9
 10    10 ms    11 ms    13 ms  tbr2032901.cgcil.ip.att.net [12.123.4.238]
 11    10 ms    15 ms    11 ms  ggr2-p3120.cgcil.ip.att.net [12.123.6.69]
 12    10 ms    10 ms    20 ms  192.205.33.154
 13    13 ms    33 ms    31 ms  dcr2-so-5-0-0.Chicago.savvis.net [204.70.192.46]

 14    34 ms    32 ms    31 ms  bcs1-so-0-0-0.NewYork.savvis.net [204.70.192.102
]
 15    34 ms    35 ms    35 ms  aer1-ge-5-13.newyork.savvis.net [204.70.192.154]

 16    33 ms    32 ms    32 ms  65.98.0.228
 17    37 ms    31 ms    34 ms  65.98.0.211
 18    32 ms    37 ms    33 ms  dns30.dizinc.com [69.57.180.83]

... and the pathping...

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:
  0  euterpe.hsd1.in.comcast.net. [192.168.1.106]
  1  192.168.1.1
  2  73.55.216.1
  3  ge-1-44-ur01.griffith.in.chicago.comcast.net [68.86.116.137]
  4  10g-8-3-ur02.griffith.in.chicago.comcast.net [68.87.230.142]
  5  68.87.229.90
  6  10g-8-3-ur02.hammond.in.chicago.comcast.net [68.87.230.150]
  7  68.87.229.98
  8  68.87.231.254
  9  12.116.16.9
 10  tbr2032901.cgcil.ip.att.net [12.123.4.238]
 11  ggr2-p3120.cgcil.ip.att.net [12.123.6.69]
 12  192.205.33.154
 13  bcs2-so-5-2-0.NewYork.savvis.net [204.70.192.110]
 14  bcs1-so-0-0-0.NewYork.savvis.net [204.70.192.102]
 15  aer1-ge-4-1.newyork.savvis.net [204.70.193.37]
 16  65.98.0.229
 17  65.98.0.229
 18  dns30.dizinc.com [69.57.180.83]

Computing statistics for 450 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           euterpe.hsd1.in.comcast.net. [192.
168.1.106]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2    8ms     0/ 100 =  0%     0/ 100 =  0%  73.55.216.1
                                0/ 100 =  0%   |
  3    8ms     0/ 100 =  0%     0/ 100 =  0%  ge-1-44-ur01.griffith.in.chicago.c
omcast.net [68.86.116.137]
                                0/ 100 =  0%   |
  4    8ms     0/ 100 =  0%     0/ 100 =  0%  10g-8-3-ur02.griffith.in.chicago.c
omcast.net [68.87.230.142]
                                0/ 100 =  0%   |
  5    8ms     0/ 100 =  0%     0/ 100 =  0%  68.87.229.90
                                0/ 100 =  0%   |
  6    8ms     0/ 100 =  0%     0/ 100 =  0%  10g-8-3-ur02.hammond.in.chicago.co
mcast.net [68.87.230.150]
                                0/ 100 =  0%   |
  7    9ms     0/ 100 =  0%     0/ 100 =  0%  68.87.229.98
                                0/ 100 =  0%   |
  8    9ms     0/ 100 =  0%     0/ 100 =  0%  68.87.231.254
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%   100/ 100 =100%  12.116.16.9
                                0/ 100 =  0%   |
 10  ---     100/ 100 =100%   100/ 100 =100%  tbr2032901.cgcil.ip.att.net [12.12
3.4.238]
                                0/ 100 =  0%   |
 11  ---     100/ 100 =100%   100/ 100 =100%  ggr2-p3120.cgcil.ip.att.net [12.12
3.6.69]
                                0/ 100 =  0%   |
 12  ---     100/ 100 =100%   100/ 100 =100%  192.205.33.154
                                0/ 100 =  0%   |
 13   35ms     0/ 100 =  0%     0/ 100 =  0%  bcs2-so-5-2-0.NewYork.savvis.net [
204.70.192.110]
                                0/ 100 =  0%   |
 14   34ms     0/ 100 =  0%     0/ 100 =  0%  bcs1-so-0-0-0.NewYork.savvis.net [
204.70.192.102]
                                0/ 100 =  0%   |
 15   41ms     0/ 100 =  0%     0/ 100 =  0%  aer1-ge-4-1.newyork.savvis.net [20
4.70.193.37]
                                0/ 100 =  0%   |
 16   33ms     0/ 100 =  0%     0/ 100 =  0%  65.98.0.229
                                0/ 100 =  0%   |
 17   33ms     0/ 100 =  0%     0/ 100 =  0%  65.98.0.229
                               47/ 100 = 47%   |
 18   33ms    47/ 100 = 47%     0/ 100 =  0%  dns30.dizinc.com [69.57.180.83]

Trace complete.

I see a couple trouble spots in the pathping that don't show up in the traceroute.

 

[CityK]

6Mbit line, used kget ... d/l speed bounced around a lot btw a pitiful 50-100KBps, though the avg was probably ~70-80KBps (forgot to check sorry) ...

linux:~ # traceroute storageforum.net
traceroute to storageforum.net (69.57.180.83), 30 hops max, 40 byte packets
 1  10.43.52.1 (10.43.52.1)  6.701 ms   10.009 ms   10.940 ms
 2  gw04-vlan201.etob.phub.net.cable.rogers.com (66.185.90.129)  8.399 ms   8.312 ms   10.644 ms
 3  gw03.etob.phub.net.cable.rogers.com (66.185.93.134)  10.849 ms   6.939 ms   7.713 ms
 4  64.71.240.166 (64.71.240.166)  8.581 ms   9.178 ms   9.367 ms
 5  66.185.80.46 (66.185.80.46)  8.777 ms   7.411 ms   8.330 ms
 6  gw02.mtnk.phub.net.cable.rogers.com (66.185.80.170)  9.442 ms   11.941 ms   12.451 ms
 7  igw01.ny8th.phub.net.cable.rogers.com (66.185.81.13)  30.649 ms   34.953 ms   31.039 ms
 8  * * *
 9  69.31.95.130 (69.31.95.130)  33.709 ms   29.367 ms   31.534 ms
10  tge1-4.ar1.ewr1.us.nlayer.net (69.31.95.157)  32.014 ms   31.893 ms   30.302 ms
11  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net (69.31.95.82)  32.166 ms   32.480 ms   31.613 ms
12  65.98.0.211 (65.98.0.211)  34.931 ms   34.760 ms   32.753 ms
13  dns30.dizinc.com (69.57.180.83)  32.165 ms   31.955 ms   32.328 ms
linux:~ #

 

[Handruin]

Seems like things float all over the place with this server. How is it theSwede gets the best transfer!?! I've relayed the info to the server team. I hope they don't blow me off with this, there is enough proof with all your help. I tried the test from work and the speed was amazing...which still boggles me.

 

[fb]

Even if it's a little late... I'm getting 18-22Kb right now and I'm on 100Mbit.

  1    <1 ms    <1 ms    <1 ms  ua-213-113-171-2.cust.bredbandsbolaget.se [213.113.171.2]
  2     3 ms     2 ms     2 ms  ge0-2.cr1.svl1.se.bredband.com [195.54.116.177]

  3    32 ms    32 ms    32 ms  pos6-0-0.cr2.sto1.se.bredband.com [195.54.123.181]
  4    25 ms    24 ms    24 ms  ge9-0-0.cr1.sto1.se.bredband.com [195.54.123.249]
  5    25 ms    24 ms    25 ms  ge6-0-0.cr2.sto2.se.bredband.com [195.54.123.161]
  6    29 ms    28 ms    28 ms  pos1-0.br1.ams1.se.bredband.com [195.54.123.150]

  7    25 ms    25 ms    57 ms  PNI.Bredband.ams1.nl.above.net [82.98.247.5]
  8   114 ms   114 ms   114 ms  so-3-0-0.cr1.lga1.us.above.net [64.125.27.185]
  9   110 ms   110 ms   110 ms  so-1-0-0.cr1.lga1.us.above.net [64.125.28.233]
 10   110 ms   110 ms   110 ms  so-0-0-0.mpr1.lga1.us.above.net [64.125.27.142]

 11   114 ms   114 ms   114 ms  64.124.176.13.rtr.n349.net [64.124.176.13]
 12   110 ms   110 ms   110 ms  65.98.0.97
 13   111 ms   111 ms   110 ms  65.98.0.211
 14   114 ms   114 ms   114 ms  69.57.180.99

 

[Handruin]

Thanks fb. I passed along your information to see if it will help. Your transfer is drastically lower than theSwede. :crap:

 

[ddrueding]

I'm still only getting 18KB/s, but I just got stuff from Merc @ 500KB/s.

 

[theSwede]

Yes, it is quite strange that I get better download speeds than you all. Could it be that it is early morning (and low load on the server) in the US right now?

C:\>curl http://www.handruin.com/public-image/squirrel.tiff > squirrel.tiff
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 23.5M  100 23.5M    0     0   457k      0  0:00:52  0:00:52 --:--:--  484k

C:\>pathping www.handruin.com

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:
  0  mikaels [172.16.31.240]
  1  172.16.31.1
  2  10.2.10.185
  3  62.119.217.45
  4  ge-0-0-0.no-oslms001-pe-1.tu.telenor.net [212.105.101.98]
  5  nb03b11-ge1-0-1.nb.telenor.net [217.70.229.113]
  6  nb10b11-pos4-0.nb.telenor.net [217.70.227.46]
  7  nyiix.TenGig1-2.ar1.nyc3.us.nlayer.net [198.32.160.53]
  8  po1.ar1.nyc3.us.nlayer.net [69.31.95.130]
  9  tge1-4.ar1.ewr1.us.nlayer.net [69.31.95.157]
 10  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.31.95.82]
 11  65.98.0.211
 12  69.57.180.99

Computing statistics for 300 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           mikaels [172.16.31.240]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  172.16.31.1
                                0/ 100 =  0%   |
  2   14ms     0/ 100 =  0%     0/ 100 =  0%  10.2.10.185
                                0/ 100 =  0%   |
  3   12ms     0/ 100 =  0%     0/ 100 =  0%  62.119.217.45
                                0/ 100 =  0%   |
  4   25ms     0/ 100 =  0%     0/ 100 =  0%  ge-0-0-0.no-oslms001-pe-1.tu.telenor.net [212.105.101.98]
                                0/ 100 =  0%   |
  5   23ms     0/ 100 =  0%     0/ 100 =  0%  nb03b11-ge1-0-1.nb.telenor.net [217.70.229.113]
                                0/ 100 =  0%   |
  6  110ms     0/ 100 =  0%     0/ 100 =  0%  nb10b11-pos4-0.nb.telenor.net [217.70.227.46]
                                0/ 100 =  0%   |
  7  ---     100/ 100 =100%   100/ 100 =100%  nyiix.TenGig1-2.ar1.nyc3.us.nlayer.net [198.32.160.53]
                                0/ 100 =  0%   |
  8  120ms     0/ 100 =  0%     0/ 100 =  0%  po1.ar1.nyc3.us.nlayer.net [69.31.95.130]
                                0/ 100 =  0%   |
  9  121ms     0/ 100 =  0%     0/ 100 =  0%  tge1-4.ar1.ewr1.us.nlayer.net [69.31.95.157]
                                0/ 100 =  0%   |
 10  119ms     0/ 100 =  0%     0/ 100 =  0%  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.31.95.82]
                                0/ 100 =  0%   |
 11  113ms     0/ 100 =  0%     0/ 100 =  0%  65.98.0.211
                                0/ 100 =  0%   |
 12  113ms     0/ 100 =  0%     0/ 100 =  0%  69.57.180.99

Trace complete.

 

[Handruin]

I don't think the server load is even high. When I first complained about the speed, they looked right into that part of it and said it was actually fairly low. My guess is that it is low because people have a terrible connection to the server causing less traffic. Maybe there are different ways into the data center and the majority are going through a troubled part of the data center or backbone? I just don't know how they wire these things up so it's hard to determine...apparently it's hard for the data center to determine as well since they needed the tracert's.

 

[Will Rickards]

I averaged around 850KB/sec.
RCN in Drexel Hill, PA.

At work yesterday it was dog slow but so was everything else, like 20KB/sec

anyway your tracert or pathping

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:
  0  continuum-x2.cable.rcn.com [192.168.0.5]
  1  10.23.32.1
  2  vl4.aggr1.phdl.pa.rcn.net [208.59.252.1]
  3  ge3-0.core2.phdl.pa.rcn.net [207.172.15.35]
  4  pos5-0.core3.lnh.md.rcn.net [207.172.19.21]
  5  ge0-0.border1.lnh.md.rcn.net [207.172.15.5]
  6  so-5-3-3.mpr1.iad1.us.above.net [64.125.12.1]
  7  so-0-2-0.mpr3.lga1.us.above.net [64.125.28.62]
  8  so-1-0-0.cr1.lga1.us.above.net [64.125.28.233]
  9  so-0-0-0.mpr1.lga1.us.above.net [64.125.27.142]
 10  64.124.176.13.rtr.n349.net [64.124.176.13]
 11  65.98.0.97
 12  65.98.0.211
 13  69.57.180.99

Computing statistics for 325 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           continuum-x2.cable.rcn.com [192.16
8.0.5]
                                0/ 100 =  0%   |
  1   11ms     0/ 100 =  0%     0/ 100 =  0%  10.23.32.1
                                0/ 100 =  0%   |
  2   14ms     0/ 100 =  0%     0/ 100 =  0%  vl4.aggr1.phdl.pa.rcn.net [208.59.
252.1]
                                0/ 100 =  0%   |
  3   12ms     0/ 100 =  0%     0/ 100 =  0%  ge3-0.core2.phdl.pa.rcn.net [207.1
72.15.35]
                                0/ 100 =  0%   |
  4   15ms     0/ 100 =  0%     0/ 100 =  0%  pos5-0.core3.lnh.md.rcn.net [207.1
72.19.21]
                                0/ 100 =  0%   |
  5   15ms     0/ 100 =  0%     0/ 100 =  0%  ge0-0.border1.lnh.md.rcn.net [207.
172.15.5]
                                0/ 100 =  0%   |
  6   21ms     0/ 100 =  0%     0/ 100 =  0%  so-5-3-3.mpr1.iad1.us.above.net [6
4.125.12.1]
                                0/ 100 =  0%   |
  7   23ms     0/ 100 =  0%     0/ 100 =  0%  so-0-2-0.mpr3.lga1.us.above.net [6
4.125.28.62]
                                0/ 100 =  0%   |
  8   22ms     0/ 100 =  0%     0/ 100 =  0%  so-1-0-0.cr1.lga1.us.above.net [64
.125.28.233]
                                0/ 100 =  0%   |
  9   24ms     0/ 100 =  0%     0/ 100 =  0%  so-0-0-0.mpr1.lga1.us.above.net [6
4.125.27.142]
                                0/ 100 =  0%   |
 10   27ms     0/ 100 =  0%     0/ 100 =  0%  64.124.176.13.rtr.n349.net [64.124
.176.13]
                                0/ 100 =  0%   |
 11   22ms     1/ 100 =  1%     1/ 100 =  1%  65.98.0.97
                                0/ 100 =  0%   |
 12   22ms     0/ 100 =  0%     0/ 100 =  0%  65.98.0.211
                                0/ 100 =  0%   |
 13   19ms     0/ 100 =  0%     0/ 100 =  0%  69.57.180.99

Trace complete.

C:\Documents and Settings\Will>tracert www.handruin.com

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:

  1    13 ms     9 ms    14 ms  10.23.32.1
  2    12 ms    11 ms    13 ms  vl4.aggr1.phdl.pa.rcn.net [208.59.252.1]
  3    30 ms    12 ms    16 ms  ge3-0.core2.phdl.pa.rcn.net [207.172.15.35]
  4    13 ms    13 ms    15 ms  pos5-0.core3.lnh.md.rcn.net [207.172.19.21]
  5    14 ms    15 ms    13 ms  ge0-0.border1.lnh.md.rcn.net [207.172.15.5]
  6    21 ms    21 ms    18 ms  so-5-3-3.mpr1.iad1.us.above.net [64.125.12.1]
  7    23 ms    23 ms    22 ms  so-0-2-0.mpr3.lga1.us.above.net [64.125.28.62]
  8    23 ms    30 ms    21 ms  so-1-0-0.cr1.lga1.us.above.net [64.125.28.233]
  9    21 ms    21 ms    25 ms  so-0-0-0.mpr1.lga1.us.above.net [64.125.27.142]

 10    19 ms    21 ms    18 ms  64.124.176.13.rtr.n349.net [64.124.176.13]
 11    19 ms    17 ms    20 ms  65.98.0.97
 12    26 ms    22 ms    19 ms  65.98.0.211
 13    17 ms    17 ms    17 ms  69.57.180.99

Trace complete.

 

[udaman]

I don't think the server load is even high. When I first complained about the speed, they looked right into that part of it and said it was actually fairly low. My guess is that it is low because people have a terrible connection to the server causing less traffic. Maybe there are different ways into the data center and the majority are going through a troubled part of the data center or backbone? I just don't know how they wire these things up so it's hard to determine...apparently it's hard for the data center to determine as well since they needed the tracert's.

Forgive my ignorance, but other than telling you which logical (or do these represent actual physical machines?) addy's the data is passing through, what does the tracert tell you usefully[/i] about data throughput? Same question for the ping, do these tell you about a single random packet, and I see some 100% failures, and only a single 47% in line 17 of Merc's ping; so what is there useful there with respect to the entire amount of data passing through when d/l'N 24.5M of data?

My knowledge is very limited, but what I've read is that sometimes when traffic is heave on major hubs, traffic gets rerouted to other major hubs; and sometimes this can cause major slow downs in certain parts of the country? Something like when there are major snow storms in one part of the country and this has a domino effect of flight delays all over the country as far as major airline traffic hubs?

I'm on dialup still, but my father has DSL, slowest speed of 384k? because the copper telephone lines in the area have so many noise filters in line and the distance to the local CO is near the maximum limit for even 1.5Mbps service. But I've done tests on that line at dslreports.com and the speeds are almost always well below 384k, sometimes below 48k of a dialup modem. My friend that lives in Santa Monica, Calif. has same problem with telephone lines, such that the other area teleco Verison has told him the line quality is so bad, they won't even consider installing DSL in his location. The claim his neighborhood will be 1st in line for pilot fiber optic connections (they have plenty of fiber optics underneath the streets in these areas, but neither of the teleco's on the westside of LA are interests in spending a dime on upgrading connections to residential or common business customers).

Ah, if this were only like S. Korea where something like 60% of the country (probably only urban areas) is already fully fiber optic.

You can do speed tess with a much smaller data file, through as many points accross the country, as you like http://www.dslreports.com/stest

But what does a tracert for all of these data paths do, as far as helping determine where the slow down is? I see 100% loss on one line of the Swede's ping, yet that pathway is just flying for speed?

 

[Mercutio]

Almost all the traffic we're dealing with is passing between Very Big Routers in a datacenter someplace. It's POSSIBLE that the routers in question are load balanced somehow so that the IP address is not representative of a physical interface, but the datacenters I've been in seem to just use bigger (single) routers. WANs are complex enough without throwing in extra hops or extra equipment that adds latency.

What we're looking for here is some commonality between those reporting slow transfers and a problem somewhere along our route. The internet is a mesh with bazillions of different ways to get to any point, but typically packets from one point takes the same path to get to a destination. At some points, all packets meant for the same destination WILL converge on a common path, and that's the part we're most interested in.

 

[theSwede]

This was odd! My download speed is a lot slower on the 100 Mbit connection at work . 12 minutes and 22 seconds versus 52 seconds from home.

C:\>curl http://www.handruin.com/public-image/squirrel.tiff > squirrel.tiff
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 23.5M  100 23.5M    0     0  33235      0  0:12:22  0:12:22 --:--:-- 21794

C:\>pathping www.handruin.com

Tracing route to handruin.com [69.57.180.99]
over a maximum of 30 hops:
  0  
  1  
  2  1.155.79.ip.nordiq.net [213.79.155.1]
  3  213.79.168.146
  4  betala-gw.norrnod.se [194.165.224.129]
  5  internet-gw.norrnod.se [212.32.128.130]
  6  217.209.242.17
  7  sv-g-c1-link.se.telia.net [81.228.73.88]
  8  fre-c1-link.se.telia.net [81.228.72.30]
  9  hy-peer1-link.se.telia.net [81.228.72.43]
 10  s-b4-pos14-0.telia.net [213.248.101.142]
 11     *        *     s-bb1-pos7-1-0.telia.net [213.248.66.5]
 12  kbn-bb1-link.telia.net [213.248.65.142]
 13  nyk-bb1-link.telia.net [80.91.249.24]
 14  nyk-b2-link.telia.net [213.248.82.206]
 15  wbs-112980-nyk-b1.c.telia.net [213.248.83.106]
 16  65.98.0.211
 17  69.57.180.99

Computing statistics for 425 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           
                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  
                                0/ 100 =  0%   |
  2    0ms     0/ 100 =  0%     0/ 100 =  0%  1.155.79.ip.nordiq.net [213.79.155.1]
                                0/ 100 =  0%   |
  3    1ms     0/ 100 =  0%     0/ 100 =  0%  213.79.168.146
                                0/ 100 =  0%   |
  4    2ms     0/ 100 =  0%     0/ 100 =  0%  betala-gw.norrnod.se [194.165.224.129]
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%   100/ 100 =100%  internet-gw.norrnod.se [212.32.128.130]
                                0/ 100 =  0%   |
  6   12ms     2/ 100 =  2%     2/ 100 =  2%  217.209.242.17
                                0/ 100 =  0%   |
  7    5ms     1/ 100 =  1%     1/ 100 =  1%  sv-g-c1-link.se.telia.net [81.228.73.88]
                                0/ 100 =  0%   |
  8   13ms     5/ 100 =  5%     5/ 100 =  5%  fre-c1-link.se.telia.net [81.228.72.30]
                                0/ 100 =  0%   |
  9   13ms     1/ 100 =  1%     1/ 100 =  1%  hy-peer1-link.se.telia.net [81.228.72.43]
                                0/ 100 =  0%   |
 10   13ms     1/ 100 =  1%     1/ 100 =  1%  s-b4-pos14-0.telia.net [213.248.101.142]
                                0/ 100 =  0%   |
 11   13ms     1/ 100 =  1%     1/ 100 =  1%  s-bb1-pos7-1-0.telia.net [213.248.66.5]
                                0/ 100 =  0%   |
 12   23ms     4/ 100 =  4%     4/ 100 =  4%  kbn-bb1-link.telia.net [213.248.65.142]
                                0/ 100 =  0%   |
 13  112ms     1/ 100 =  1%     1/ 100 =  1%  nyk-bb1-link.telia.net [80.91.249.24]
                                0/ 100 =  0%   |
 14  113ms     1/ 100 =  1%     1/ 100 =  1%  nyk-b2-link.telia.net [213.248.82.206]
                                0/ 100 =  0%   |
 15  122ms     0/ 100 =  0%     0/ 100 =  0%  wbs-112980-nyk-b1.c.telia.net [213.248.83.106]
                                1/ 100 =  1%   |
 16  116ms     2/ 100 =  2%     1/ 100 =  1%  65.98.0.211
                                0/ 100 =  0%   |
 17  113ms     1/ 100 =  1%     0/ 100 =  0%  69.57.180.99

Trace complete.

 

[Will Rickards]

Today from work it is varying between 120 - 140KB/sec.
tracert and pathping from here though don't give me anything. (request timed out)

 

[theSwede]

Now I am home again and the download speed is just around 460 kbyte/s as before.

C:\>curl http://www.handruin.com/public-image/squirrel.tiff > squirrel.tiff
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 23.5M  100 23.5M    0     0   460k      0  0:00:52  0:00:52 --:--:--  491k

 

[ddrueding]

Tried it on a full, completely empty T-1 and got about 100KB/s (as expected).

C:\>tracert storageforum.net

Tracing route to storageforum.net [69.57.180.83]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.0.0.1
  2    16 ms     3 ms     2 ms  pm10-249.corp.redshift.com [216.228.25.249]
  3     5 ms     5 ms     4 ms  216.228.1.25
  4     3 ms     3 ms     3 ms  redback2.redshift.com [216.228.2.69]
  5   277 ms   196 ms    36 ms  a5-0-500.border1.rap.sjc.transedge.com [216.171.
145.65]
  6    20 ms    22 ms    19 ms  f8-0.border1.rap.sjc.transedge.com [216.171.128.
81]
  7    19 ms    18 ms    23 ms  border1.eqx.sjc.transedge.com [216.217.0.40]
  8    20 ms    19 ms    29 ms  eqix.ge-0-3-0.sjc1.nlayer.net [206.223.116.61]
  9    31 ms    21 ms    18 ms  412.ae0.cr1.sfo1.us.nlayer.net [69.22.143.145]
 10    69 ms    72 ms    66 ms  so-0-2-0.cr1.ord1.us.nlayer.net [69.22.142.77]
 11   110 ms    90 ms    92 ms  so-1-1-0.cr1.nyc3.us.nlayer.net [69.22.142.105]

 12   144 ms   108 ms    99 ms  po1.ar1.nyc3.us.nlayer.net [69.31.95.130]
 13    98 ms    92 ms    91 ms  tge1-4.ar1.ewr1.us.nlayer.net [69.31.95.157]
 14   107 ms   108 ms   104 ms  fortressitx.0.g3-24.ar1.ewr1.us.nlayer.net [69.3
1.95.82]
 15   100 ms   112 ms   120 ms  65.98.0.211
 16    91 ms    91 ms    93 ms  dns30.dizinc.com [69.57.180.83]

Trace complete.

 

[Handruin]

I just got the following info from the hosting company:

Hi,

We just got an update from the DC stating that issue seems to be with the physical network to which they are connected and have contacted the network providers on this matter.

 

[Handruin]

Thanks everyone for your help!

They've found the issue and fixed the problem! :king:

We have an update from the DC, they have changed a line card in one of the core routers which was causing the error.
Please have a check on this now.

Here is a sample download speed I just had: