Up to date Malware Removal

Mercutio

Fatwah on Western Digital
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It sounds like you did a Windows Reset. If the default installation image on your PC had Norton-whatever in it, you'll get it back when you do a reset as well.
 

ddrueding

Fixture
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Feb 4, 2002
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One of the things in the Startup Repair toolset is rolling back changes to the PC. I wonder if it rolled back far enough to restore Norton? Either way, killing it is the right move. Uninstalling should be enough to prevent it from running, which matters more than every file and registry entry.
 

Santilli

Hairy Aussie
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Jan 27, 2002
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It sounds like you did a Windows Reset. If the default installation image on your PC had Norton-whatever in it, you'll get it back when you do a reset as well.
I didn't do anything but restart the computer. I didn't hit anything, or do any input. Found this very strange. I did do the uninstall, and deleted about 50 Norton Registry entries. That I did do..
 

Mercutio

Fatwah on Western Digital
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Fun true story: The same company, Gen Digital, owns Norton, AVG, Avira and Avast. It also owns Piriform, which makes Ccleaner. They're all now equally worthless.

Anyway, there's an official Norton Removal Tool that should be used instead of manually deleting registry entries. Failing that, definitely look at something like Revo Uninstaller instead.
 

Santilli

Hairy Aussie
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In true Norton form, after running it, and restarting, a popup screen shows up asking if I want to reinstall norton :rolleyes:
 

Mercutio

Fatwah on Western Digital
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That is expected behavior. The tool exists to support a borked Norton install because the full set of manual removal instructions is multiple printed pages long.
 

Mercutio

Fatwah on Western Digital
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If you haven't done so in a while, maybe run Malwarebytes on your PCs. A crap ton of formerly legitimate chrome and edge addons got re-classed as malware over the weekend after updates made them all part of a web scraper network. I had a color picker tool installed in Chrome that seems to have been impacted.
 

Mercutio

Fatwah on Western Digital
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I think I can click "Scan Now" an awful lot of times for $30, but your mileage may vary.
To be clear, I have asked that people buy MBAM, but they're people who have displayed the special talent of having infections literally every time Iook, in spite of other precautions I have taken to keep their computer clean.

I've found that putting effective ad and script blocking in place keeps most people out of trouble, but I've also found that the world really can build a better idiot and there are people who will completely remove their ad blocker because the AI Porn Spam link they followed from Facebook tells them to.
 
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